The establishment explains that it wants to prevent any inconvenience caused by young customers, after having received numerous complaints on this subject.
Who has never experienced this situation: you are finally seated in this restaurant that has been eyeing you for several weeks, your dish is ordered and you are only waiting for one thing, to enjoy the moment in peace. It was without counting on the sudden screams of a child running around the tables, followed by the (unsuccessful) attempts of his parents to silence him. Your evening does not fall into the water, but the moment is partly wasted.
In Singapore, a restaurant seems to have found the answer: Angie’s Oyster Bar & Grill, a brand specializing in oyster-based recipes, announced in early September the introduction of a tax for parents whose child would show too noisy. The minimal surcharge, around 10 Singaporean dollars (about 7 euros), is added to the bill when leaving the table. According to the establishment, the measure is not intended to prohibit children from crossing its doors, but rather to prevent any annoying situation for customers and its staff. The management explains that it has received numerous complaints from its customers on this subject: “cThis type of situation is not only dangerous for servers handling sharp utensils and often very hot food; it is also disrespectful towards other customers who wish to have a calm and peaceful momenthe told Singaporean news outlet CNA.
A “win/win” approach for all
The announcement of this overload has generated a lot of negative reactions online. The establishment has received many comments on Google from parents unhappy with the implementation of this tax. We do not know if they are customers, but the restaurant defended itself from any discrimination: “We do our best to discourage self-centered attitudes and encourage mutual respect among all customers.“. Proof of the effectiveness of this new policy: a few weeks after the creation of this rule, Angie’s Oyster Bar & Grill observed a drop in complaints from its hosts mentioning the presence of unruly children.
The brand even explains that it has not had the need to sanction anyone so far: “The vast majority of our customers accept this measure, which makes their experience in our restaurant much more pleasant. We sincerely believe this is a win/win approach for everyone“. A similar approach is also used in the air by Japan Airlines: when booking a ticket for a flight on its site, the company indicates the seats occupied by children under two years of age. It is thus possible to choose a seat far from these young passengers, who are often likely to interfere with everyone’s peace of mind. Prevention is better than cure.